Question 1

How do we get started?

Accepted Answer

Book a free strategy call. We talk through your business, decide whether Digest Studio is a fit, and outline what would come next - usually a package or a scoped project.

Question 2

Do you offer free consultations?

Accepted Answer

Yes. Strategy calls are free and run through Cal.com. There is no obligation to proceed.

Question 3

Do you only work with Newcastle businesses?

Accepted Answer

Most clients are in Newcastle and the Hunter. Work further afield is considered case by case.

Question 4

Can you work remotely?

Accepted Answer

Yes. Most project work is remote. For local clients we can meet in Newcastle when it helps.

Question 5

How long does a typical project take?

Accepted Answer

Visibility Boost is usually about two weeks. Local Launch Pack around three to four weeks. Custom websites depend on scope. Growth Partner is ongoing month to month.

Question 6

Do you redesign existing websites?

Accepted Answer

Yes. We redesign and rebuild when the current site is holding the business back.

Question 7

Can you build eCommerce websites?

Accepted Answer

Yes, for suitable products and catalogues. Scope and platforms are confirmed before work starts.

Question 8

Do you use WordPress?

Accepted Answer

We choose the stack that fits the project. WordPress is an option when it makes sense; many builds use modern frameworks instead.

Question 9

Can I edit my website myself?

Accepted Answer

Yes where practical. We set up editing access for content you should be able to change without a developer.

Question 10

Will my website be mobile friendly?

Accepted Answer

Yes. Sites are built to work well on phones, tablets and desktops.

Question 11

How long does Local SEO take?

Accepted Answer

Useful improvements can appear within weeks. Stronger ranking usually takes consistent work over several months.

Question 12

Do I need Google Business Profile?

Accepted Answer

If you serve local customers, yes. A complete, accurate profile is one of the main ways people find you on Google Maps and Search.

Question 13

Can you help me rank in Newcastle?

Accepted Answer

Yes. Local SEO for Newcastle and the Hunter is a core part of Digest Studio.

Question 14

How does Testimo work?

Accepted Answer

After a job is completed, Testimo sends the customer through a simple flow to leave a Google review and other useful feedback.

Question 15

Can I collect Google reviews automatically?

Accepted Answer

Yes. Testimo automates the request so you are not chasing reviews manually after every job.

Question 16

Can I collect testimonials too?

Accepted Answer

Yes. The same flow can capture testimonials and related assets, not only star ratings.

Question 17

What happens with negative feedback?

Accepted Answer

Unhappy responses can be routed privately so you can follow up before anything public is posted, depending on how the flow is set up.

Question 18

What is included in Growth Partner?

Accepted Answer

Growth Partner is the monthly partnership. It typically includes local SEO, content, Newcastle Digest placement, quarterly photo or video, and Testimo for reviews.

Question 19

Is there a minimum commitment for Growth Partner?

Accepted Answer

Growth Partner is month to month with no long lock-in. Details are confirmed before you start.

Question 20

Can I upgrade later?

Accepted Answer

Yes. Many clients start with a once-off package and move into Growth Partner when they want ongoing work.

Question 21

Can my business advertise in Newcastle Digest?

Accepted Answer

Yes. Features and placements are available through Digest Studio packages and related work.

Question 22

How many subscribers does Newcastle Digest have?

Accepted Answer

Newcastle Digest has more than 7,000 subscribers, with a strong average open rate.

Question 23

Who reads Newcastle Digest?

Accepted Answer

Locals in Newcastle and nearby areas who want a weekly read on food, events and what is happening around the city.

Question 24

What advertising options are available in Newcastle Digest?

Accepted Answer

Options include package features and placements arranged through Digest Studio. Scope is agreed before anything goes out.

Question 25

How much does a website cost?

Accepted Answer

Custom websites typically start from $2,500 depending on pages and integrations. You get a clear quote before work begins.

Question 26

How much does Local SEO cost?

Accepted Answer

Local SEO sits inside packages such as Visibility Boost and Growth Partner. Pricing depends on whether you want a once-off sprint or ongoing work.

Question 27

Can I get a custom quote?

Accepted Answer

Yes. If a package is not the right fit, we can quote a scoped project after a strategy call.

Question 28

Do you provide hosting?

Accepted Answer

Yes. Hosting can be arranged as part of the website project or ongoing support.

Question 29

Can you manage my domain?

Accepted Answer

Yes. We can help with domain setup, DNS and renewals when needed.

Question 30

Can you migrate an existing website?

Accepted Answer

Yes. Migrations are planned carefully so URLs, content and SEO signals are preserved where possible.

Question 31

Do you provide ongoing support?

Accepted Answer

Yes. Growth Partner includes ongoing work. Website and technical support can also be arranged after a build.

Questions people ask before we work together.

Working Together

Websites

Local SEO

Reputation Management

Growth Partner

Newcastle Digest

Pricing

Technical

Still have a question?